Built for support teams like yours
Whether you run an IT helpdesk, a customer service team, or a managed service provider — AurionAI adapts to how you work.
IT Helpdesk
Automate L1 support. Free your team for complex issues.
Password resets, ticket status checks, VPN issues, software requests — AurionAI handles the repetitive work so your IT team focuses on what matters.
60%
of L1 tickets resolved by AI
<1s
average response time
31
ITSM tools available
Customer Service
Instant answers. Happy customers. Lower costs.
Refund inquiries, order tracking, FAQs, account questions — your AI agent resolves customer issues across chat, email, and phone without wait times.
24/7
availability across all channels
7
CS tools (Freshdesk + Zendesk)
10
languages auto-detected
MSP / Multi-Tenant
One platform, many clients.
Managed service providers deploy AurionAI across multiple client organizations. Each tenant gets isolated infrastructure, custom branding, and their own AI configuration.
Per-tenant
K8s pod isolation
RLS
PostgreSQL row-level security
Custom
branding and configuration per client
Two ways to start
I need a helpdesk
Start with the free helpdesk. Add a chat widget to your site, set up your knowledge base, and let AI handle first-line support. Upgrade to email and inbox when ready.
Get started freeI need AI Voice for my existing tools
Already using Freshservice, ServiceNow, or Zendesk? Add AurionAI as a voice layer on top of your existing stack. All integrations are free.
See integrationsTeams using AurionAI
Customer stories coming soon. Contact us to share yours.
See which plan fits your team
From free chat to enterprise voice — there is a plan for every support team.