Automate every support workflow
Visual no-code builder for triggers, conditions, and actions. Automate ticket routing, SLA enforcement, notifications, and customer satisfaction surveys.
What's new in Automation
New
Visual workflow builder
Drag-and-drop interface to create automation workflows — no code required.
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SLA management
Define response and resolution SLAs with automatic escalation when deadlines approach.
New
CSAT surveys
Automated satisfaction surveys sent after resolution with analytics and trend tracking.
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Multi-step workflows
Chain triggers, conditions, and actions into complex multi-step automation sequences.
Automate your support workflows
See how visual automations, SLA management, and CSAT surveys can transform your support operations.