Connect to every platform your team already uses
AurionAI integrates with 6 ITSM and CS platforms via the open MCP protocol. Add WhatsApp, use the developer API, and never get locked in.
What's new
WhatsApp Business channel
Receive and respond to support requests directly in WhatsApp. AI handles triage, KB lookups, and ticket creation — same tools, new channel.
Public REST API
Create tickets, query usage, manage webhooks, and list calls programmatically. API key authentication, OpenAPI spec included.
Zendesk CS integration
Full customer service integration with Zendesk: contacts, tickets, KB articles, status mapping, and Help Center search.
All integrations
Deep, bidirectional integrations — not just webhook relays. Every tool available to the AI agent in real time.
Works with your stack. Not against it.
Connect AurionAI to your ITSM or CS platform in under 10 minutes. No custom code, no middleware.