Everything your support team needs

From AI voice calls to helpdesk automation — explore every feature that makes AurionAI the complete support platform for IT and customer service.

Explore by area

Eight feature areas covering every aspect of modern AI-powered support.

Sub-second AI voice conversations with semantic turn detection, caller authentication, and 38 ITSM + CS tools.

Chat widget, unified inbox, help center, email, and WhatsApp — all managed by one AI agent.

Auto-classification, smart routing, autonomous resolution, AI copilot, and sentiment analysis.

Visual workflow builder with triggers, conditions, actions, SLA management, and CSAT surveys.

Connect to Freshservice, HaloITSM, ServiceNow, Jira SM, Freshdesk, Zendesk, and more via MCP.

GDPR-ready, EU-hosted, per-tenant isolation, AES256 encryption, and bcrypt authentication.

Call volume trends, resolution analytics, conversation search, and exportable reports.

iOS & Android app and embeddable WebRTC voice widget — AI support everywhere.

The latest additions to the AurionAI platform.

New

Auto-classification, smart routing, autonomous resolution, AI copilot, and sentiment analysis — all powered by the same LLM.

New

Receive and respond to WhatsApp messages directly from the unified inbox.

New

Visual no-code builder for triggers, conditions, and automated actions on tickets and conversations.

New

Let customers and employees book meetings with your team directly from the helpdesk.

New

Automated customer satisfaction surveys sent after resolution with analytics dashboard.

Book a 15-minute demo and watch AurionAI handle a real support call — from authentication to resolution.